Factory Store Hours: Mon-Sat 10-6 | Sun 11-4
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faqs - frequently askeq questions |
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What % of cocoa content do you use? What if I have nut allergies or food allergies? Are your chocolates gluten free? Do you have a sugar-free line of chocolates? Can I create a custom assortment? Do you use organic ingredients? Do you sell wholesale? What are your shipping charges? Do you ship to PO or APO boxes? Can I ship internationally? Do you ship to Alaska and Hawaii? How do you prevent the chocolates from melting in shipping? |
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Q: What % of cocoa content do you use? A: We use a variety of chocolates in our ganaches. All of our Signature chocolates are enrobed with 70% cocoa, dark chocolate |
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Q: What if I have nut allergies or food allergies? Are your chocolates gluten free? A: Since a few of our chocolates contain different types of nuts, there may be traces of nuts in any of our chocolates. We cannot guarantee cross contamination of any ingredient or flavor because our chocolates are produced in small batches in an artisan factory setting. Our ingredients are listed on the bottom of the gift boxes. Peanuts are listed because our nut supplier may also supply peanuts and we include it as a precautionary measure. Currently our chocolates do not contain peanuts. Some of our chocolates contain alcohol, dairy, traces of wheat, eggs and soy. Our chocolates do not specifically contain gluten, but we recommend that those with gluten-allergies and other serious food allergies, avoid our chocolates. |
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Q: Do you have a sugar-free line of chocolates? A: We do not have a sugar-free line at this time, since we have not found a natural sugar substitute that meets our quality standards. However, we continue to explore the possibility. |
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Q: Can I create a custom assortment? A: Currently, all our gift boxes are assortments of our Signature flavors. We may be able to accommodate custom assortments on large orders. Please contact us 1877.267.2644 for information. |
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Q: Do you use organic ingredients? A: Yes we do. Many of our ingredients are organic. All our of chocolates are entirely preservative-free. |
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Q: Do you sell wholesale? A: Antoine Amrani creates chocolates for restaurants, caterers, hotels and retail gourmet shops who wish to carry our line. Please call 1877.267.2644 for more information or email info@antoineamrani.com with your relevant subject line. |
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Q: What are your shipping charges? A: Click here for our shipping and handling rates. Our pricing is based on standard UPS rates and the size of your order. |
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Q: Do you ship to PO or APO boxes? A: Regretfully, we do not. |
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Q: Can I ship internationally? A: We can ship to the Ontario and Quebec providences in Canada. Pricing for these locations are listed along with our standard shipping rates. For shipping to other Canadian providences or to Puerto Rico, please call 1877.267.2644 for timing and pricing. Regretfully, we cannot guarantee packages to any other international locations due to regulations on shipping a perishable food product and/or possible customs delays which unexpectedly extended shipping time and risk melting the chocolates while in transit. For other other country, just give us a call! |
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Q: Do you ship to Alaska and Hawaii? A: Yes, we do. |
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Q: How do you prevent the chocolates from melting in shipping? A: Based on your destination and time of year, we pack our chocolates in thermal packaging with cold packs, at a slight upcharge, when required to prevent melting. Next day shipping service is mandatory for warmer destinations and seasons, to ensure your chocolates arrive perfectly. |
